Kentucky State Police Post 1 Welcomes New Telecommunicator
MAYFIELD, Ky. (April 10, 2026) – Today, the Kentucky State Police (KSP) announced the graduation of 22 telecommunicators from the KSP Telecommunications Academy. These newly trained professionals will begin their assignments at KSP Posts across the commonwealth, serving as the crucial link between Kentuckians and law enforcement during times of need. One of today’s graduates has been assigned to Post 1, Mayfield.
KSP telecommunicators play an essential role in coordinating emergency response efforts, providing dispatch services for local law enforcement agencies, including KSP troopers and commercial vehicle enforcement officers, conservation officers and other public safety partners. In 2025, KSP telecommunicators answered nearly one million telephone calls, resulting in more than 532,600 requests for assistance.
“Behind every emergency response is a telecommunicator working with precision and professionalism,” KSP Commissioner Phillip Burnett Jr. said. “These graduates are stepping into a role that requires focus, compassion and quick decision-making. We are proud to welcome them to our team and look forward to the impact they will have across Kentucky.”
Graduates of Class 26 completed 160 hours of instruction over four weeks, covering essential topics such as legal liability, telecommunicator authority limits, their role in public safety, interpersonal communications, customer service, stress management and PTSD, ethics and confidentiality, responder safety, basic fire dispatch, emergency operation plans, criminal justice information systems, first aid and emergency medical dispatch.
The graduate of the 26th KSP Telecommunicators Academy assigned to Post 1 is:
- Ava Puckett – Post 1, Mayfield
To see the full list of graduates, visit KSP’s website.
Post 1 Public Safety Telecommunications Manager Gary Fraser remarked, “The graduation from the Kentucky State Police’s Telecommunication Academy speaks to Ava’s continued dedication to her service of the citizens of the Commonwealth. She now returns trained and prepared for the challenges she will face with other Post 1 Telecommunicators in one of the busiest 911 centers within the Commonwealth.”
“Each of these individuals demonstrated outstanding dedication and professionalism and I have no doubt they will go on to become exceptional telecommunicators,” KSP Law Enforcement Training Instructor Dacia Wood said. “I am truly grateful for the opportunity to have served as their instructor and look forward to seeing all they will accomplish within the agency and in the communities they serve.”
The mission of KSP is to promote public safety through service, integrity and professionalism using partnerships to prevent, reduce and deter crime and the fear of crime, enhance highway safety through education and enforcement, safeguard property and protect individual rights. To apply for a telecommunicator position with KSP, click here or contact the KSP post nearest you for more information.
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Editor’s note: photo identification (left to right) KSP Commissioner Phillip Burnett Jr., Ava Puckett and Dacia Wood
