KSP Celebrates National Telecommunicator Appreciation Week
London, Ky. (April 13, 2020) — Telecommunicators at Kentucky State Police Post 11 in London will be recognized along with more than 200,000 of their fellow communicators nationwide April 12-18 during National Public Safety Telecommunicators Week.
These silent heroes behind the headsets are more than just a voice on the other end of the line. They often save lives on a daily basis.
Captain Todd Dalton, Commander of Kentucky State Police Post 11 states that the dispatchers at Post 11 are the back bone of our agency. Every employee of the Kentucky State Police has a very important role in making our agency so successful. However, when you call the Kentucky State Police you aren’t getting a Trooper right away. You’re getting a voice that will calm you and help get the resources to you in your time of need. You might not ever see their name in the papers for doing what they are expected to do. It takes a special person to do their job and the dispatchers at Post 11 London are the best of the best.
KSP telecommunicators handle dispatch duties for Kentucky State Troopers, Commercial Vehicle Enforcement Officers, Kentucky Dept. of Fish and Wildlife Conservation Officers and other emergency service agencies. Their duties include calling wrecker services, notifying channels of administration, running license plate and driver’s license numbers, running criminal histories and notifying family members while continuing to answer new calls and handling other radio traffic. Most important, they are that calming voice on the other line when someone calls 911 and is most likely having the worst day of their life.
KSP employs 180 telecommunicators at 16 posts throughout the state. In 2019, they answered 2.1 million calls resulting in 500,236 requests for assistance. Post 11 employs 11 telecommunicators who handle calls from a 7 county area. Last year, they responded to 25,000 calls.
Post 11 Telecommunicators include:
- Brian Bullock, Supervisor of Brodhead
- Dougie Jones, Shift Supervisor of London
- Kristopher Gilliam, of Corbin
- Angela Owens, of Mount Vernon
- Skyler Taylor, of London
- Tyler McCoy, of London
- David Alsip, of Corbin
- Angela Helton, of Corbin
- Brandon Adams, of Manchester
- John Moreland, of London Doug Price, of Corbin
During National Telecommunicator’s Appreciation Week, KSP plans to highlight the great work of all dispatchers across the state by highlighting stories of their great work and sharing photos and videos about their efforts on the KSP Facebook, Instagram and Twitter platforms.
For more information or to apply for a telecommunication position with KSP, log on to the state personnel website at www.personnel.ky.gov The Kentucky State Police (KSP) is a law enforcement agency that prides itself on attracting the best individuals. KSP affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender or age.
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